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Terms & Conditions

Terms & Conditions

These Terms and Conditions ("Agreement" or "Terms") form a legally binding contract between you (the "User", "Player", or "you") and Loony Bingo. By accessing, registering for an account, using any services offered by us, or participating in our promotions, you acknowledge that you have read, understood, and agree to be bound by these Terms.

Acceptance of the Terms

These Terms govern your use of our website (the "Platform" or "Site"), mobile application (if applicable), software, games, bonuses, services, promotions, products, and other offerings provided by us. By accessing any part of the Platform or registering an account with us, you accept these Terms in full.

Eligibility Requirements

To use our services and participate in our promotions, you must:

  • Be at least 18 years old (or the age of majority as defined under your local laws)
  • Not be a resident of any jurisdiction where online gaming is restricted or prohibited
  • Meet all applicable legal requirements for participating in online gambling

Minimum Age Requirements

You acknowledge that we operate on an international scale and may have users from various jurisdictions with different minimum ages. You must meet the minimum age requirement under your local laws to use our services.

Geographic Restrictions

We reserve the right, at any time, to restrict access or participation in our promotions to specific geographic locations. We also reserve the right to decline service or remove any User's account from accessing certain regions.

Account Registration Rules

When registering for an account with us:

  • You must provide accurate and complete information
  • Your registration details may be used to verify your identity, age, and location
  • Multiple accounts are not permitted (see "One-account-per-user policies" below)
  • We reserve the right to decline or terminate any application for an account

Identity Verification and KYC

To ensure that we comply with anti-money laundering regulations, we require Users to provide identification documents. These may be requested from time to time during your usage of our services.

Account Accuracy Obligations

You agree to maintain accurate and up-to-date information in your User profile at all times.

Account Security Responsibilities

  • You must keep confidential your login credentials (username, password, etc.) and any other security details
  • Do not share access or give someone else permission to use your account without our prior written consent

Login Credentials and Password Protection

You acknowledge that we do not have the capability to recover lost passwords. It is essential you maintain strong password policies.

Restricted Behaviour and Prohibited Activities

Any behaviour deemed suspicious, manipulative, or in contravention of these Terms may result in the suspension or termination of your account.

Multi-accounting and Fraud Prevention

To prevent fraud, we monitor User activity. Multiple accounts are not permitted. Any attempt to create multiple accounts will be treated as a breach of contract and may lead to all related accounts being terminated.

Bonus and Promotion Rules

We offer various bonuses and promotions (the "Promotions"). Each promotion has its specific terms; these must be read, understood, and agreed upon before participating.

  • Promotions are subject to change or termination without notice
  • There is no entitlement to a bonus or promotional prize if you do not meet the required conditions
  • You may only participate in one promotion at any given time

Wagering and Gameplay Conditions

By wagering on games offered by us, you acknowledge that:

  • Our RNGs generate random outcomes
  • The outcome of each game is independent from others
  • We have no control over or influence on the result of a specific game

Bonus Abuse Prevention

We operate systems to identify bonus abuse (e.g., placing bets in excess of bonus rules). You agree not to engage in any activity that could be interpreted as a deliberate attempt to cheat, manipulate our software, or exploit bonuses.

Responsible Gambling Expectations

  • We are committed to promoting responsible gaming practices
  • Users must respect the importance of managing their bankroll and gamble responsibly

Self-exclusion and Account Restrictions

If you wish to self-exclude from using our services for any reason (including if your account is suspended), please contact us. Your request will be processed promptly, and we reserve the right to take reasonable action upon receipt of a legitimate exclusion notice.

Game Fairness and RNG Systems

We guarantee that all games are fair and operate with independent Random Number Generators ("RNGs"). Our software is regularly audited by third-party testing organisations.

Technical Interruptions or Voided Gameplay

In the unlikely event of technical difficulties, we may void a game or provide an alternative solution to maintain fairness.

Suspension or Closure of Accounts

We reserve the right to suspend or close any account for reasons including but not limited to:

  • Failure to comply with these Terms
  • Disputes regarding bonuses, promotions, or other entitlements
  • Abuse of our services

Intellectual Property and Platform Ownership

All content included in this website (the "Platform"), such as text, graphics, logos, icons, images, software and audio visual components is owned by us. You agree to respect all proprietary rights associated with the Platform.

Limitation of Liability

We shall not be liable for:

  • Any indirect loss or damage
  • Consequential damages resulting from your use of the Platform

Modification of Terms

We reserve the right at our sole discretion to modify these Terms without notice, effective immediately. Your continued access and/or registration will signify that you agree with any updates made.

Contact or Support Guidance

If you need assistance regarding this Agreement please contact us via:

  • Email
  • Our Customer Service Team

Our team is available to answer questions about these Terms, promotions, bonuses, your account, and other matters related to the Platform.

We reserve the right at any time without prior notice, to suspend or remove any User account(s) which breach these terms.